Legendary support for legendary businesses

Building great SaaS products is hard. Whether you’re starting out or already running a successful business, our team is here to help you stay on track.

Find answers

Docs

Browse or search the docs to see if we’ve covered what you’re looking for.

Read docs

API docs

Read Kinde’s Management API library of requests and responses.

Read API docs

Learn

Read our comprehensive learning guides for helping you build, grow and generate revenue.

Browse our learning guides

Speak to a human

The Kinde team is mostly based in Australia and United Kingdom. If you’re in a different timezone, it might take a few hours to get back to you. We do our best to stay up late and get up early.

Email

Shoot an email to support@kinde.com with any questions.

Community

Join our Discord and Slack community to get support from the Kinde team or chat with other SaaS businesses using Kinde.

Join us on Discord Join us on Slack

Live chat

Reach out to a human via the in-product help widget (paid plans only), and we’ll get back to as soon as we can. Average response time is 3 hours.

Kinde care

Get extra care from the people who know Kinde best.

All Kinde plans come with free in-product and email support, as well as access to our Slack and Discord communities. Kinde Care is a special service for businesses who want personalized, prioritized support.

Learn more about Kinde Care

• Kinde Care for all

Can be added to any Kinde plan for $750 USD per month

Standard support and:

• Priority email support
  • Video call support
  • Private Slack or Discord channel
  • Migration support
  • 1 business hour P1 response time
  • 3 business hour P2 response time
  • 50% value of Availability level credits

Schedule a call

• Kinde Care for Enterprise

Available to Kinde Enterprise customers

Additional options include:

• Dedicated technical account manager
  • Support phone number
  • 1 hour (24/7) P1 response time 1
  • 1 business hour P2 response time 1
  • Availability level credits
  • Root cause analysis

Schedule a call

Business hours are Monday to Friday: 8am-5pm UTC +10 and Monday to Friday: 8am-5pm UTC

Grow your business here

Everything you need to build anything. Integrate Kinde in minutes. Get up and running fast.

Talk to sales Start for free

Need a hand?

Search docs

• Browse the docs
• See what’s new
• View our learning guides
• Read our blog
• Request a feature
• System status

Join our communities

Join the Kinde Discord community Join the Kinde Slack community

Chat with an advisor

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